At Rockface Hotel & Suites, your privacy is important to us. This policy explains how we collect, use, and protect your personal information when you use our website or stay with us.

1. Information We Collect

We may collect the following types of personal data:

• Contact Details: Name, email address, phone number.

• Booking Information: Check-in/out dates, room preferences, payment method.

• Communication Records: Emails, inquiries, or messages sent through our contact form.

• Website Usage Data: IP address, browser type, location, pages visited (via cookies and analytics tools).

2. How We Use Your Information

Your data is used to:

• Process bookings and payments

• Communicate confirmations or updates

• Improve our services and website experience

• Respond to inquiries or support requests

• Send promotional offers (only with your consent)

3. Data Sharing

We do not sell or rent your personal data.
We may share your information with trusted third-party services (e.g., payment gateways, email systems) only as necessary to complete your booking or support our services.

4. Data Security

We take reasonable measures to protect your data from unauthorized access or disclosure, including:

• Secure HTTPS encryption

• Firewall and malware protection

• Limited staff access to sensitive data

5. Cookies

We use cookies to enhance website performance and personalize content. You can manage or disable cookies via your browser settings.

6. Your Rights

You have the right to:

• Access, update, or delete your personal data

• Withdraw consent for marketing at any time

• Request data portability or restriction

To exercise any of these rights, please email info@rockfacehotel.com.ng

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites.

8. Policy Updates

We may update this Privacy Policy periodically. All changes will be posted on this page with a revised effective date.

9. Contact Us

For any questions regarding this policy or your personal data, contact us at:
📧 info@rockfacehotel.com.ng
📞 +234 812 345 6789