By accessing and using this website (rockfacehotel.com.ng) or making a booking at Rockface Hotel & Suites, you agree to comply with the terms and conditions outlined below. These terms apply to all guests, site visitors, and customers.

1. Booking Policy

• Reservations can be made online, by phone, or at the hotel front desk.

• A valid payment method is required to confirm your booking.

• Rates are subject to availability and may change without prior notice.

2. Check-In & Check-Out

• Check-in: From 7:00 AM

• Check-out: By 9:00 AM
  Early check-in or late check-out is subject to availability and may attract additional fees.

3. Cancellation Policy

• Cancellations made at least 24 hours before arrival are eligible for a full refund.

• No-shows or cancellations within 24 hours of arrival will incur a one-night charge.

4. Guest Conduct

Guests are expected to behave respectfully and responsibly at all times. The hotel reserves the right to evict any guest whose behavior disrupts other guests or damages property.

5. Liability Disclaimer

• Rockface Hotel & Suites is not responsible for loss of personal belongings or valuables.

• In-room safes are provided for guest use. Guests are encouraged to secure all valuables.

6. Privacy

We respect your privacy. Your personal data is handled in accordance with our Privacy Policy, and will never be shared without your consent unless required by law.

7. Smoking & Pets

• Smoking is prohibited in all indoor areas. Designated outdoor smoking zones are available.

• Pets are not allowed, except for service animals with prior approval.

8. Use of Website

• The content of this website is for informational purposes only.

• You may not copy, reproduce, or misuse any part of this website without written permission.

9. Changes to Terms

We may update these Terms of Service at any time without notice. Continued use of our website or services indicates your acceptance of the updated terms.

10. Contact

If you have any questions regarding these terms, please contact us:
📧 info@rockfacehotel.com.ng
📞 +234 812 345 6789